Post by account_disabled on Oct 30, 2023 5:21:08 GMT
Those who deal with commerce cannot and must not miss the opportunity to build an online presence that goes beyond standards to stand out from the competition and satisfy customers. Where to start for a successful eCommerce today? It is certainly necessary to start from the strategy, which takes the objectives and measures them together with the platforms, tools and resources involved . This initial evaluation must be made from an omnichannel perspective. eCommerce is a fundamental touchpoint within a strategy that must be broader. The customer must be free to reach the company in different ways and eCommerce is the ideal, but not necessarily exclusive, point of arrival.
The customer experience is now transversal and Marco Orseoli confirms this [AML]-quote-quotes- I believe that online and retail are an integral part of commerce and that the synergy between them can provide companies with the highest chances of success and growth. The best result is achieved by creating the best purchasing experience for each end customer, which can be seo expater bangladesh ltd obtained online, through retail or cross-channel with an appropriate mix between the two, click&collect is a clear example, the customer buy online and collect in store. However, there are many different interactions between the different channels which become systematic in an omnichannel context.
In the last year we have seen the development of virtual showrooms, live streaming, virtual assistants, which bring the online experience ever closer to the retail one, and vice versa, totems have been positioned in the shops which involve customers in a digital experience. The opportunities, as also said by Orseoli, are numerous and new ones are arising every day. The company's task is to update itself, monitor trends and apply all the knowledge acquired on its objectives and possibilities. A formula that achieves success day after day.
The customer experience is now transversal and Marco Orseoli confirms this [AML]-quote-quotes- I believe that online and retail are an integral part of commerce and that the synergy between them can provide companies with the highest chances of success and growth. The best result is achieved by creating the best purchasing experience for each end customer, which can be seo expater bangladesh ltd obtained online, through retail or cross-channel with an appropriate mix between the two, click&collect is a clear example, the customer buy online and collect in store. However, there are many different interactions between the different channels which become systematic in an omnichannel context.
In the last year we have seen the development of virtual showrooms, live streaming, virtual assistants, which bring the online experience ever closer to the retail one, and vice versa, totems have been positioned in the shops which involve customers in a digital experience. The opportunities, as also said by Orseoli, are numerous and new ones are arising every day. The company's task is to update itself, monitor trends and apply all the knowledge acquired on its objectives and possibilities. A formula that achieves success day after day.